Clare was so knowledgeable and helpful would thoroughly recommend using them
We had an appointment at In Car Safety Centre and it was well.worth the journey to receive specific advice for our specific situation. If we had ordered online we would have discovered that the seat we were thinking of wouldn't have fitted in our car. We also weren't aware of other brands and models which were options for us. Bev was fantastic help, honest and fitted the seat in the car for us and walked us through using it step by step.
I ordered two BeSafe Flex FIX 2 seats after researching extensively, including AI recommendations and YouTube reviews. My primary criteria were safety, build quality, and comfort for long journeys.
One seat arrived today (the second is on backorder), and honestly, I was disappointed the moment I unpacked it.
First Impressions - Build Quality:
For a seat positioned and priced as premium, the materials feel surprisingly low-end. The overall construction feels comparable to seats in the £90-£120 range.
The mesh cover does not align well with the underlying plastic shell.
There are visible inconsistencies where the fabric doesn’t sit cleanly against the structure.
The padding, especially in the headrest, is very thin and noticeably firm. It feels hard rather than supportive, which raises concerns about comfort on longer journeys.
Also, another reviewer mentioned there's noise when moving protection side flaps - this is correct although can't confirm whether it's the case while in use in the car because have not yet installed the car seat (am thinking about returning it).
At this price point, I expected significantly better refinement and cushioning.
For context, I currently use or have used the following:
1. Joie i-Spin™ 360 i-Size
This has been an excellent seat in terms of comfort, quality, and functionality. It feels premium, well engineered, and thoughtfully designed. My kids slept extremely well in it during long trips. Recline is slightly stiff but manageable. Overall, fantastic seat for its category.
2. Cybex Solution G
Decent seat with slight recline. We had an issue where the headrest degraded after prolonged sun exposure. One unit was repaired by the manufacturer; the second was refunded. Still, overall solid build and excellent ADAC safety 1.7 rating.
3. Cybex Solution G2 Plus
Pretty much same as above but without recline and collapses for easy boot storage. We use it for shorter trips. No major complaints so far and the headrest issue appears to be resolved (presumably better glue was used to put it together).
Major Concerns With BeSafe Flex FIX 2
1. Exposed Hip Area Plastics
This is my biggest concern.
There are plastic elements on both sides near the lap belt guides. In my opinion, these plastics have exposed relatively sharp edges and are insufficiently padded.
If a child is sitting fully back in the seat, in a side-impact scenario those plastic structures appear positioned in a way that could press directly into the hip or lower body area. I would expect this region, particularly around belt routing and hip contact points, to be fully padded and energy-absorbing, not exposed.
By comparison, the Cybex Solution G has additional padding covering these areas and integrates belt guides more smoothly into the side structure.
2. Recline Mechanism
The recline adjustment is so far best I have seen in this category but requires two hands and deliberate effort. Practically, this means you must stop the car to adjust it.
By contrast:
The Joie i-Spin 360 allows easier one-handed adjustment.
The Cybex Solution G also allows quick recline changes.
I was able to use the recline while driving by reaching out with one of my hands without stopping my car - very convenient and no real risk.
For a seat marketed for convenience and long-distance comfort, this feels like a step backward.
3. Overall Refinement
The seat feels flimsy relative to expectations. Fabric tension and alignment are inconsistent.
The summer covers I purchased (sold as compatible) do not fit properly and are way too small. They appear designed for a slightly different model, as there are attachment hooks that don’t align. Interestingly, the quality of the covers feels better than the seat itself.
Value for Money
Given the premium pricing, I expected:
Superior materials
Excellent finishing
Thoughtful padding distribution
Clear evidence of advanced side-impact energy management for both upper and lower body
Instead, the seat feels cost-optimised.
At this price level, I would currently choose:
Britax (KIDFIX Pro M or similar with ISOFIX and recline)
Cybex Solution G (if available)
Cybex Solution G2 Plus
All feel more cohesive in build quality and design execution + lower price.
Final Thoughts
Safety, build quality and comfort were the primary reasons I chose this seat. Based on my first-hand experience, the BeSafe Flex FIX 2 does not meet my expectations in build quality.
Unless something changes after further evaluation, I will most likely return it although there's only one alternative that has worse recline.
If you’re considering this seat, I strongly recommend inspecting it in person before purchasing, particularly the hip area construction and headrest padding , to decide whether it meets your standards.
My son previously had a Crelling harness but had worked out how to unclip the straps and I was at a lose to what to use next.
So far the magnetic harness is working so well and I have high hopes it’ll work moving forward. It’s a little tricky installing due to adjusting in the back but once sized up correctly it’s so easy to use.
Staff at the Essex branch of in car safety were great and explained everything and answered all my questions. Would 100% recommend
I had my daughter in the Nuna Pipa Lite carrier from birth and she just always seemed so uncomfortable. As time went on she got more distressed during car journeys and it was enough to cause a car accident. I went to see Claire at Towcester and she went through available seats for her size and we decided the Avionaut Stardust. It’s been a life changer, she falls asleep within minutes, she can see out of the windows when she is awake she isn't just staring at the back of the seat. It sounds dramatic but it’s changed our lives!
Thank you so much to the lovely ladies at towcester theu were so amazing with my son and helped me understand how to use the product.
Excellent product so happy with my purchase very user friendly
Really liking this seat so far and little one is comfortable and enjoying facing forward now.
Waited until almost 7.5 to swap from ERF seat and this is the perfect ‘big girl’ car seat, feels very secure and the additional safety features give better protection than a more basic HBB.
The harness is perfect for our needs as the push button harness allows much quicker access to my daughter in an emergency situation.
Always very helpfull even when rain comeing down will always use very nice ladys price of seats are very good
Fantastic car seat. My little one looks so comfortable as it’s so roomy. Lovely colour too.
Whilst I acknowledge this is a specialised product and is therefore an already expensive item, I would like to know why an outrageous postage charge of £10.95 +vat is applied to a standard letter sized package which clearly shows the cost of £2.75 !
Thank you for taking the time to share your feedback.
We completely understand why the difference between the postage label and the delivery charge has raised questions, and we appreciate the opportunity to explain.
Although the package itself may appear to be a standard letter, the delivery charge is not just for postage. All of our shipments include specialist insurance and handling, which is essential for the products we supply. These items are highly specialised and often safety-critical, so we use a service that ensures:
Full insurance cover for loss or damage in transit
Tracked delivery
A guaranteed delivery service appropriate for specialist equipment
The £10.95 + VAT covers this enhanced level of protection rather than the basic postage cost shown on the label.
We never want our customers to feel confused or misled, so we’ll take your comments on board and look at how we can make this clearer at checkout.
If you have any further concerns or if we can help with anything else, please don’t hesitate to contact us directly—we’re always here to help.
This harness allows me to take my daughter out in the car safely when previously this was impisdible without another adult in the back. It is comfortable and she feels safe and contained. Life changing.
Very easy to place the order. Quick delivery. Very good seat. My granddaughter loves it